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Case studies include information about actual recoveries
completed within our lab. You may find similar symptoms to a problem
you are having with your drive. Here are a couple of recent cases:
• 250GB
Seagate Clicking
• 1TB Raid
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For A Quote Call 1-800-717-8974.
No Evaluation Fees / No Attempt Fees
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Spindle Motor Failures, Seized Platters
A common physical failure within
certain hard drives is platter seizing.
This is when the platters are unable to spin up, and the drive is inaccessible.
There are a number of possible causes for this type of failure. The two
main drive types where we see spindle motor problems are in external
hard drives and laptop hard drives.
In external hard drives, the cause is typically due to the drive being
bumped or jarred in some fashion. This results in the shaft of the spindle
motor either being slightly bent or broken. Seagate
hard drives seem to be especially weak in this area, and very prone
to seized platters.
In laptop hard drives, we commonly see drives where the heads have moved
from the parking ramp and onto the platters. This results in the heads
seizing to the platters and the platters are then unable to spin up. Another
common problem, mainly in Toshiba
laptop drives, is a breakdown of the fluid dynamic bearing. In these cases
the spindle motor is either unable to spin up to the proper speed, or
the speed is erratic. The drive will usually make a loud "whirring"
sound as well. In these cases the lubricant used within the bearing starts
to break down and "gum" up. The thicker it becomes the harder
it is for the drive to attain it's normal operating speed.
There are rare instances where a drive that is stationary within a desktop
environment will also have a spindle motor failure. In some Seagate drives
we have seen where the spindle shaft will actually develop a burr, and
at some random point, the spindle motor will seize up due to the burr.
Hard drives with seized spindle motors are almost always recoverable.
Whether we have to transfer the platters over to another drive casing
with a good spindle motor, or we have to repair the existing one, as long
as the platters are not physically damaged, then the data should be recoverable.
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Call 1-800-717-8974
Free Evaluation / No Data = No Charge
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Regional Affiliate Program
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Interested in offering professional data recovery
services to your customers? Find out more information about our
Regional Affiliate Program.
You can start earning 25%
commissions on recovery work.
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ACS Data Recovery
1005 Marlandwood Rd. Suite 117
Temple, TX 76502
Get Detailed Driving Directions
Toll-Free: 1-800-717-8974
International: +1-254-774-8282
Fax: 1-800-717-8974
Email: info@acsdata.com
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