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Death Of A Hard Drive

Does Your Drive Sound Like This?

• Head Crash
• Bad Head
• Bad Head 2
• Bad Head 3
• Slow Spindle Motor
• Head Stuck To Platter


If your hard drive sounds like any of the above, power your system down immediatly! Just pull the plug if you have to, and do not reapply power to the drive. Call a data recovery professional to have the drive evaluated.


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A Few Of Our Customers

• GE
• Nestle
• Raytheon Missle Systems
• Lockheed Martin
• St. John's University
• C.F. Bean
• SAIC
• St. Luke's Episc. Hospital
• Clorox
• Washburn University
• Xerox
• U.S. Bankruptcy Court
• TXU Electric
• 1st Pacific Bank of California
• Technicore
• Johnson Controls
• Lear Siegler
• Dell
• SportsfanOutlet.com
• University of Notre Dame
• University of Texas
• University of S. Carolina
• U.S. Army
• U.S. Marines
• Killeen I.S.D.
• Crystal City I.S.D.  
• DOS Computers
• Naval Surface Warfare
• XAP Corporation
• Fig Leaf Software
• Louis Berger Group
• University of Missouri
• FlightSafety
• Motorola
• Naval Research Lab
• Hilton Grand Resorts
• DynCorp
• XFab - Texas
• Indiana University
• City of Ottawa KS
• Alemite
• Gyro Trac


Customer Feedback

"Our critical customer data was lost on our primary and backup systems. With 2 dead drives in a RAID 5 array, we thought our data was gone for good. Thank you for all of your help in getting us back up and running."
- T. Fisher


"When our RAID crashed, ACS Data was able to save our business. Thank you Thank, You Thank, You!"
- J. Davis

"My hard drive sounded like it was full of gravel when it crashed, all of my accounting and graphic designs were lost. ACS data recovery was able to recover all of my data and save my business."
- M. Bartonelli
"ACS Data was able to recover all of our product database when our server's hard drive crashed. We were given a reasonable price range, and they stuck by their quote. We are extremely pleased to have our data back."
- T. Blaine

"We called a number of data recovery companies, and we elected to go with ACS. We're glad we did. You folks were able to get every file back (even some we had deleted long ago), your technicians were friendly and knowledgeable and kept us informed throughout the entire process."
- J. Robnett

"Most of my wedding images were taken digitally and stored on my laptop. My hard drive crashed, and I lost all of the photos. ACS Data was able to recover all of the pictures for me. THANK YOU!"
- A. McAllistor

"ACS Data got the job done right and in a reasonable amount of time. Great job."
- S. Martin


"Thanks for your honesty. Even though my hard drive was unrecoverable, you still stuck by your promise and didn't charge anything for attempting the recovery. I was worried that there would be some hidden charges, and was happy to know there weren't."
- C. Mitchell

 


Western Digital Data Recovery

ACS Data Recovery specializes in Western Digital hard drives, and can perform successful recoveries on any model Western Digital hard drive. If you have a crashed Western Digital hard drive, please call us today to get a quote: 1-800-717-8974 or simply complete our Online Request Form, package your drive and ship it to us for evaluation. We never charge an evalation fee on standard IDE hard drives, and there is no charge if your hard drive is unrecoverable.

We can provide data recovery on any size or model Western Digital hard drive, including those listed below:

  • Western Digital Caviar WD400BB 40GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD400JB 40GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD400JD 40GB 7200 RPM Serial ATA150
  • Western Digital Caviar WD800BB 80GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD800JB 80GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD800JD 80GB 7200 RPM Serial ATA150
  • Western Digital Caviar WD1600BB 160GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD1600JB 160GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD1200JS 120GB 7200 RPM SATA 3.0Gb/s
  • Western Digital Caviar RE WD1200SB 120GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD1600JS 160GB 7200 RPM SATA 300MB/s
  • Western Digital Caviar SE WD2000JB 200GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar WD2000BB 200GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD2000JD 200GB 7200 RPM Serial ATA150
  • Western Digital Caviar RE WD1600SB 160GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar RE WD1600SD 160GB 7200 RPM Serial ATA150
  • Western Digital Caviar SE WD2500JD 250GB 7200 RPM Serial ATA150
  • Western Digital Caviar SE WD2500JB 250GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD2500JS 250GB 7200 RPM SATA 3.0Gb/s
  • Western Digital Raptor WD360GD 36.7GB 10,000 RPM Serial ATA150
  • Western Digital Caviar RE WD2500SD 250GB 7200 RPM Serial ATA150
  • Western Digital Caviar SE16 WD2500KS 250GB 7200 RPM SATA 300 MB/s
  • Western Digital Caviar SE WD3000JD 300GB 7200 RPM Serial ATA150
  • Western Digital Caviar SE WD3200JB 320GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD3000JB 300GB 7200 RPM IDE Ultra ATA100
  • Western Digital Raptor WD740GD 74GB 10,000 RPM Serial ATA150
  • Western Digital Caviar RE WD3200SD 320GB 7200 RPM Serial ATA150
  • Western Digital Caviar RE WD3200SB 320GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE16 WD3200KS 320GB 7200 RPM SATA 3.0Gb/s
  • Western Digital Caviar SE16 WD4000KD 400GB 7200 RPM Serial ATA150
  • Western Digital Caviar RE WD2500SB 250GB 7200 RPM IDE Ultra ATA100
  • Western Digital Caviar SE WD3200JD 320GB 7200 RPM Serial ATA150
  • Western Digital Scorpio WD400UE 40GB 5400 RPM Notebook Hard Drive
  • Western Digital Scorpio WD600UE 60GB 5400 RPM Notebook Hard Drive
  • Western Digital Scorpio WD600VE 60GB 5400 RPM Notebook Hard Drive
  • Western Digital Scorpio WD800UE 80GB 5400 RPM Notebook Hard Drive
  • Western Digital Scorpio WD800VE 80GB 5400 RPM Notebook Hard Drive

Through the early years of the 1970s, WDC made their money by selling calculator chips -- by 1975, they were the largest independent calculator chip maker in the world. The oil crisis of the mid-1970s and the bankruptcy of its biggest calculator customer (Bowmar Instrument) changed its fortunes, however; in 1976, Western Digital itself declared Chapter 11 bankruptcy. After this, Emerson withdrew their support of the company, and WDC was on its own.

WDC introduced several landmark products during this time, including the MCP-1600 multi-chip, microcoded CPU (used, among other things, to implement DEC's LSI-11 system and their own Pascal Micro-Engine microcomputer which ran the UCSD p-System Version III and UCSD Pascal), and a string of single-chip floppy disk drive controller chips, notably the WD1771.

The WD1771 and its kin were WDC's first entry into the data storage industry; by the early 1980s, they were making hard disk controllers, and in 1983, they won the contract to provide IBM with controllers for the PC/AT. That controller, the WD1003, became the basis of the ATA interface (which WDC developed along with Compaq and Control Data's MPI division, now owned by Seagate) starting in 1986.

In the mid-to-late 1980s, WDC also dabbled in graphics cards (through their Paradise subsidiary, purchased 1986), core logic chipsets (by purchasing Faraday in 1987), and networking. They did well (especially Paradise, which produced one of the best VGA cards of the era), but storage-related chips and disk controllers were their biggest moneymakers. In 1986, they introduced the WD33C93 single-chip SCSI interface, which was used in the first 16-bit bus mastering SCSI controller, the WD7000 "FASST"; in 1987 they introduced the WD37C65, a single-chip implementation of the PC/AT's floppy disk controller circuitry, and the grandfather of modern super I/O chips; in 1988 they introduced the WD42C22 "Vanilla", the first single-chip ATA hard disk controller.

1988 also brought what would be the biggest change in WDC's history. That year, WDC bought the hard drive production assets of PC hardware maker Tandon; the first products of that union under WDC's own name were the "Centaur" series of ATA and XT attachment drives.

By 1991, things were starting to slow down, as the PC industry moved from ST-506 and ESDI drives to ATA and SCSI, and thus were buying fewer hard disk controller boards. That year saw the rise of WDC's Caviar drives, brand new designs that used the latest in embedded servo and computerised diagnostic systems.

Eventually, Caviar drives were selling so well that WDC started to dispose of its other divisions. Paradise was sold to Philips (it has since disappeared), their networking and floppy drive controller divisions went to SMC, and their SCSI chip business went to market leader Adaptec. Around this time (circa 1995), the technological lead that the Caviar drives had enjoyed was eclipsed by newer offerings from other companies (especially Quantum), and WDC fell into a slump.

Products and ideas of this time didn't go far; the Portfolio drive (a 3-inch form factor model, developed with JT Storage) was a flop, as was the SDX hard disk to CD-ROM interface. WDC's drives started to slip further behind products by other makers, and quality began to suffer; system builders and PC enthusiasts who used to recommend WDC above all else were going to the competition (particularly Maxtor, whose products had improved significantly by the late 1990s).

To attempt to turn the tide, in 1998, WDC recruited the help of IBM. This agreement gave WDC the rights to use certain IBM technologies, including giant magneto-resisitive heads, and access to IBM production facilities. The result was the Expert line of drives, introduced in early 1999. The idea worked, and WDC regained much respect in the press and among users, even despite a recall in 2000 (which was due to bad motor driver chips). WDC has since broken ties to IBM.

WDC is also notable because it is the first manufacturer which, in 2001, offered mainstream ATA hard disk drives with 8MB of cache buffer. At that time most desktop HDDs had 2MB of buffer. WDC labelled the 8MB models as "Special Edition" and distinguished them with the JB code (the 2MB models had the BB code). The first 8MB-cache drive was the 100GB WD1000JB and soon models with capacities from 40GB to 250GB and more followed. WDC advertised the JB models as a good choice for cost-effective file servers.

In 2003, WDC offered the first 10000RPM Serial ATA HDD: The WD360GD "Raptor" with a capacity of 36GB and an average access time of less than 6ms. Soon, the 74GB WD740GD, which is also much quieter, followed. As of 2004 the "Raptor" drives have 5 years of warranty, making them an excellent choice for cheap storage servers.

Recently, WD sells many hard drives with a relatively short warranty of one year included in the retail price, but they offer the customer the option of purchasing a longer (two- or three-year) warranty on their web site. This policy allows the same physical product to serve two markets -- the most price-sensitive buyers simply pay the list price, while buyers who are willing to pay extra for a longer warranty get what they want.

Get Your Data Back

Call Now Toll-Free:
1-800-717-8974

International Customers
1-254-774-8282
No Evaluation Fees
No Data / No Charge
ACS Data Recovery can help you get your data back. Call us today at 1-877-646-0546 for a free consultation. We never charge an evaluation fee, and we guarantee our data recovery services with a strict No Data / No Charge policy. Call today!
Find Out How To Submit Your Drive

RAID data recovery experts. From RAID 0 to RAID 5 and beyond, we can help you get your data back.

What We Service

Operating Systems
• DOS
• Windows 95 / 98 / ME
• Windows 2000 / XP
• FAT & NTFS
• Mac - HFS / HFS+
• Linux / Unix
• EXT2 / EXT3 / UFS
• OS2
• Netware

Hard Drive Types
• IDE
• Laptop Drives
• SATA
• SCSI
• USB Drives
• Firewire Drives

Hard Drive Brands
• Maxtor
• Western Digital
• Seagate
• Hitachi
• Fujitsu
• Toshiba
 iomega
• Lacie
• SmartDisk
• MicroNet
• Edge
• Fantom
• Quantum
• IBM
• Iogear
• Pocketech
• SimpleTech
• Samsung
• Memory Sticks
• Compact Flash
• USB Drives
• Media Players

RAID Systems
• RAID 0 Striped Set
• RAID 1 Mirrored
• RAID 5 Alt. Parity
• Dell Poweredge
• HP
• SNAP
• SAN / NAS

Optical Disks
• CD
• DVD +/- R
• Minidisk

Solid State Media
• Compact Flash
• Flash Memory
• Hyperdrive
• Memory Stick
• SmartMedia


Data Recovery Articles
• Computer Data Recovery
• How Valueable Is Your Data?
• Backup Priceless Memories
• How RAID Recovery Works
• Hard Drive Crash Mistakes
• OST & PST File Recovery
• Inaccessible Boot Device
• Laptop Data Recovery
• Picture Data Recovery
• Flooded Hard Drives
• Physical Data Recovery
• What Is A Head Crash?
• Logical Data Recovery
• Chances Of Recovery
• How Long Will It Take?
• Click...Click...Click
• Hard Drive Selection
• Challenged By Backups?
• Protect Your Data
• Limit Recovery Costs
• The Importance of UPS
• How To Back Up XP
• Hard Drive Basics
• Data Recovery Tips
• Data Recovery Solution
• Instant Data Recovery
• Home PC Disaster Rec.
• Data Recovery Methods
• SQL 2000 Disaster Plan
• RAID Basics
• Prevent RAID Data Loss
• The Data Recovery Report

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