Choosing
The Best Data Recovery Provider
Why To Avoid Advertised Success Rates
We
Can Get Your Data Back : Call Today 1-800-717-8974
When looking
for the best data recovery provider there are literally thousands
of options. Doing a quick Google search of the term "data recovery
services" yields over 500,000 results. With so many options,
the toughest part of the process may involve the decision on where
to send your drive. When you've lost your data, you only care about
getting it back, right? In order to get your data back, you want
the absolute best company working for you at a price that fits within
your budget. So how do you go about finding "the best"
data recovery provider? Most consumers looking for data recovery
will consider the company's success rate. This has become a rather
good marketing ploy that can take advantage of an unsuspecting customer
if they are not careful.
Many companies
like to tout huge success rates of 90% or greater, some even goes
as far as saying they can recover 98% of the jobs they receive.
But can they really? How are they arriving at these numbers? Who
audits them to verify their findings? Many times these are just
numbers pulled out of thin air, and even if they are legitimate,
there are so many exceptions to how they generated these numbers
that it is at the very least, misleading the consumer.
The fact is,
no data recovery company can boast of such high success rates unless:
A) they receive very few data recovery cases, B) they do not count
drives that are severely damaged with scored platters, fire or flood
damage, or C) they are extremely lucky and get very few severely
damaged drives. In reality, it is probably more accurate to say
that the average data recovery firms are only able to recover a
little more than half the drives they receive. Probably in the neighborhood
of 60%-75% on average. Not 90+%. There are many cases where a drive
just cannot be recovered. Your data is basically held to the platter
by a thin magnetic coating. If that coating is wiped from the drive
when the platters are scored, it becomes "intellectual dust" floating
around the inside of your hard drive case, and quite frankly, only
God would have the ability to reassemble your information. It would
be akin to having a nice snowman in your front yard, and suddenly
a snow blower comes along and destroys it. Sure, the snow is still
there, but you'll never put it back together exactly the way it
was before. Unfortunately, hard drives are VERY exact, and for your
data to be recoverable, everything has to be as perfect as possible.
So how does
a company get a 90%+ success rate? Are they lying? Not necessarily.
It depends on what they base their figures on. If ACS Data Recovery
were to measure our success rate by the recoverable jobs we receive,
which consists of drives that contain no platter scoring, no fire
damage, no severe water corrosion, no RAID jobs that have had multiple
rebuilds and drive swaps, then our success would be right around
99%. Most, of the drives we receive that are recoverable, can be
recovered by us. However, if you factor in all the jobs we receive,
including the ones that no data recovery company can recover from
( for example, cases with severe platter damage), then our success
rate may be around 70-75% on average. Neither of those numbers look
good on paper.
So how should
a data recovery company list their success rate in order to attract
customers? 99% success rate seems too bogus, but it looks good to
the average web searcher looking for data recovery services. On
the other hand, 75% to the average consumer gives the impression
that you are just doing this for a hobby. So what should the consumer
base their decision on? We have found that the best solution is
to be upfront and honest with the customers from the very beginning,
and let them know that there are times when data is unrecoverable,
due to scored platters, severe data corruption, etc. That is just
life, and there's nothing that we can do about it here at ACS Data
Recovery, or any other data recovery firm for that matter. There
is no magic piece of equipment that can rebuild scored platters,
or read from severely corroded or warped drives. The intricacies
related to a hard drives functionality rule out any possibility
of miracle equipment that will some how restore data from a platter
that has been wiped clean due to a head crash. Instead of lying
to you with success rates that more than likely can not be substantiated
with any supportive data, we back up our work by letting you know
up front we don't get paid unless we recover your data. In other
words our business, and it's sole survival, revolves around actually
recovering data for as many customers as possible. With this kind
of business model, we have to be good at what we do, and our continued
growth is a testament to our success rate. You can be assured that
we will exhaust every option we have available in order to recover
your data.
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